Tracking and Tracing
Getting your goods to the right place on time is critical to your operation. And when the pressure is really on, knowing where the shipment is and that things are under control is the only thing that brings peace of mind. We make it our responsibility to not only trace shipments, but also to research the surrounding circumstances of a shipment’s progress. If a hold-up is detected, Forté will immediately look for alternative solutions to ensure that the shipment arrives exactly as promised.
Forté knows that tracing shipments is critical to our shippers, and that exceptional customer care is vital to track down good and verify their reception. When you need a shipment tracked, a simple phone call to Forté will put you in touch with an actual person who will find out where your shipment is and privide continuous follow-up with the carrier to ensure that your shipment reaches its destination in a timely manner.
To keep anxiety to a minimum, we provide ongoing tracking reporting that keeps you up-to-date on all of your shipments and their whereabouts, when they are expected to arrive, and how much the final bill will be. This is available daily, weekly, or even monthly-even by phone.